Privacy Policy

At Bedzyy (www.bedzyy.co.uk), we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information.

1. Who We Are

Bedzyy is an online furniture retailer based in the UK, specializing in high-quality beds and bedroom furniture.

2. What Information We Collect

We may collect and store the following information when you use our website or services:

  • Full Name

  • Email Address

  • Phone Number

  • Delivery and Billing Address

  • Order History

  • Payment Information (processed securely via third-party gateways like Stripe or PayPal)

  • IP Address and browser/device data (for analytics and fraud prevention)

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders

  • Provide customer service and support

  • Communicate important updates about your order

  • Send promotional offers (only if you opt-in)

  • Improve our website, services, and user experience

4. Legal Basis for Processing Data

We only collect and use personal data where we have a legal basis, such as:

  • Consent (e.g. newsletter signup)

  • Contractual necessity (e.g. order processing)

  • Legal obligation (e.g. tax records)

  • Legitimate interest (e.g. to improve services or prevent fraud)

5. Data Sharing

We do not sell your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g. delivery companies, payment processors)

  • Legal authorities, if required by law

All third parties are obligated to keep your information secure and confidential.

6. Cookies

Our website uses cookies to:

  • Improve your browsing experience

  • Track site performance via tools like Google Analytics

  • Remember your preferences (e.g. saved items in cart)

You can disable cookies in your browser settings at any time.

7. Your Data Protection Rights (GDPR)

As a UK/EU customer, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Object to processing or restrict use of your data

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To make a data request, contact us at: privacy@bedzyy.co.uk

8. Data Retention

We retain your data only as long as necessary for:

  • Fulfilling your order

  • Complying with legal obligations

  • Providing customer support
    After that, your data is securely deleted.

9. Security

We take all necessary precautions to protect your personal data, including:

  • SSL encryption

  • Secure payment gateways

  • Regular system audits

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

If you have questions about this policy or want to exercise your rights, please contact us at:

📧 Email: privacy@bedzyy.co.uk
📞 Phone: 07446003872